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CONTACTS
Retail Delivery Service Agreement Contact:
REP Liaison Manager - Allan Burke - 817-377-5586

Billing Contact:
REP Liaison Representative - TNMP Billing Group - 800-738-5579
Credit and Collections - 800-738-5579

IDR Contact:
Transaction Analyst - Pam Coleman - 817-377-5530
Transaction Analyst - Kelly Gilbert - 903-364-5401

EDI Contact:
REP Liaison Representative - 800-738-5579

Critical Care Eligibility Contact:
Primary - Debbie Fielding - 972-317-5542, 972-318-0138 fax
Secondary - Mayra Hockaday - 972-317-5542, 972-318-0138 fax

New Customer Issues Contact (including construction):
REP Liaison Representative - 800-738-5579

Power Outage Contact:
For all offices call - 888-866-7456

Other REP Liaison Contacts:
REP Liaison Manager - Allan Burke - 817-377-5586

The REP Liaison group (800-738-5579) can also be contacted to handle the following issues:
SafetyNet safetynet@tnpe.com
Fee Disputes and Formal Disputes dispute@tnmp.com
Historical Usage loa@tnpe.com

Industrial Contact:

Industrial Account Representative - Evans Spanos - 817-762-7372
Coordinator Regional Engineering - North Texas - Alton Aars - 972-317-5110
Coordinator Regional Engineering - South/West Texas - Rex McDaniel - 409-948-8451 X 238
Metering Supervisor - Sam Woolard 409-948-8451