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BILLING When TNMP invoices a Retail Electric
Provider, each Electric Service TNMP will bill six main types of charges:
Billing for construction is direct to the customer unless an REP is acting as an agent on behalf of that customer. In that case, billing would be direct to the REP. Billing for construction is not handled via EDI. Invoices from TNMP to the REP will be generated within three business days after the meter read date. Payments of invoices from REP to TNMP are due 35 calendar days after the transmittal of the 810 electronic invoice. After that time, a penalty may be assessed and a 10-day grace period is added before the REP is in default. For billing inquiries related to payments, call 800-738-5579 or send an e-mail. For billing inquiries related to meter readings, call REP Liaison Representative Dolly Ramirez at 409-941-0184. |
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